Stop paying for deliveries you didn't get.
LoopClosed tracks every damaged, short or wrong supplier delivery — from a photo at the dock to the credit on your account. Nothing slips through, and accounts knows exactly what to hold before the next payment.
1 · Capture at the dock
The receiver snaps 3 crushed cases of tomatoes, picks the supplier and reason. Claim calculated from the invoice: $420.00.
Delivery problems are noticed. Credits are forgotten.
The receiver sees the damage. The chef mentions it. Someone emails the rep. Then the invoice gets paid in full — because nobody connected the dots.
Proof lives in phones and group chats
Photos, notes and supplier promises are scattered across WhatsApp, texts and inboxes — impossible to find when accounts needs them.
Promises quietly expire
"We'll send a credit note" is a promise, not money. Without follow-up, credits and replacements simply never arrive.
Invoices get paid in full anyway
Accounts has no view of open disputes at payment time, so the supplier is paid for goods you rejected or never received.
One loop, from the dock to the credit.
Every issue has a reference, an owner and a status — and it stays open until the money is back or a manager consciously writes it off.
Snap the problem
Receivers report damaged, short or wrong items in under a minute with photos, quantities and prices.
Share a supplier link
Send a secure link by email or WhatsApp. The supplier sees the proof and responds — no login, no app.
Agree the amount
Suppliers accept, offer a partial amount or a replacement. You confirm with one click; nothing changes without you.
Get credited, with proof
Track credit notes until applied, refunds until received, replacements until accepted — or deduct at payment time.
Built for the people who receive, chase and pay.
Operations captures the facts. Accounts sees the money. Suppliers get a clear, fair record instead of an angry email.
Recovery tracking — promises are not payments
Every issue shows Claimed, Agreed, Recovered, Written off and Still open. A credit note only counts once it is applied; a refund once it is received.
"Before you pay" check
Search a supplier or invoice before the payment run and see exactly what is still in dispute.
Copy the deduction note or record a short payment.
No-login supplier link
Suppliers see the photos and line items, accept or propose a total, and upload credit notes. You approve every change.
Automatic follow-up
Polite supplier reminders, overdue settlement alerts and a daily digest — so nobody has to remember to chase.
Proof reports & scorecards
PDF proof for every claim, supplier statements before payment runs, and a Good / Watch / Poor rating for each supplier.
For any business that receives goods every week.
What are unclaimed delivery problems costing you?
Move the sliders to match your business. This is an estimate based on your own numbers — not a promise.
Deliveries × problem rate × average value × share not credited × 52 weeks.
Start free. Pay only when it works.
Every business starts with a free 30-day pilot. Founding customers keep their price for as long as they stay.
Pilot
Prove the value on real deliveries.
- All features, one location
- We help set up suppliers and team
- Weekly recovery review with the founder
Founding customer
Price locked for early customers.
- Unlimited users and suppliers
- Reminders, digests and "Before you pay"
- Proof reports and supplier statements
- Direct line to the founder
Multi-site
For groups, distributors and chains.
- Volume pricing across locations
- Group dashboard and scorecards
- Optional success-based pricing
Questions we hear from owners and controllers
Book a 20-minute walkthrough.
Tell us a little about your deliveries. We'll show LoopClosed on your own examples and set up your pilot the same week.
- Emailinfo@loopclosed.org
- Response timeWe reply within one business day.
- Your data stays yoursEach business's records are private to that business. We never sell data or publicly rate suppliers.
- Founder-led pilotsYou work directly with the founder during your pilot.